Booking terms

Everything you should know

Local tax
A local tax of €3.50 per person per day will be charged (this tax does not apply to children born in or after 2005). Rooms and other facilities may differ from those shown on the sketches provided.

Child discount
We offer a child discount for children sleeping in an extra bed in their parents' bedroom (provided there are two fully paying persons per day); 0–3 years: €10 per person per day, 3–8 years: -50%, 8–12 years: -20%, 12 years and over: -10%.

Arrival / departure
Guests are requested to clear their rooms by 10.00am on the day of departure. Rooms are available from 2.00pm on the day of arrival.

Single room surcharge
A single room surcharge of € 10,- to € 30,- per person per day will apply. Surcharge for "Murmel" double room: € 30,- per day. Surcharge for  "Reh" and "Gamsbock" double rooms: € 30,- to € 50,- per day.

No compensation can be provided to guests who decide not to have breakfast at the hotel.

Dogs
Dogs are welcome on request. Price per day (not including food): €25.

Cancellation conditions
In the *high season you can cancel free of charge up to 30 days and in the low season 14 days before arrival. In order to avoid cancellation charges, we recommend that all guests take out holiday cancellation insurance. We are not able to provide any compensation for meals not consumed as a result of guests arriving late, leaving early or not coming at all.
*Peak season:
December 19, 2020 - January 6, 2020, February 13, 2021 - April 10, 2021

Surcharge for short stays
Stays of up to four days are subject to a surcharge € 20,- per person per day.

Reservations
Reservations are only binding once a deposit of €400 per room has been received. Please transfer deposits to the following bank account: Raiffeisenbank Sölden · 6450 Sölden IBAN: AT89 3632 4000 0144 0106 · BIC: RZ TI AT 22 32 4. All bookings are subject to the General Terms and Condidtions for the Austrian Hotel Industry (Allgemeine Geschäftsbedingungen für die Hotellerie, PDF).

Payment options
You are welcome to pay your hotel invoice using debit card, MasterCard or cash.

Holiday cancellation insurance
We recommend that guets take our holiday cancellation insurance in order to avoid cancellation fees. For more information visit: www.europaeische.at

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